Privacy Policy
Apunga Pty Ltd (ABN 31 685 990 649)
Apunga Pty Ltd is committed to protecting your privacy and handling your personal information in an open and transparent way. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth), the Spam Act 2003, the Do Not Call Register Act 2006, and the GDPR where applicable.
Collection of Personal Information
We collect personal information from clients, customers, employees, contractors and others when necessary for our business. This may include:
- Business name, farm address and farm type
- Credit card and account details
- Contact details and organisational roles
- Names, addresses, phone numbers, email addresses and job titles
Information is collected via forms, business cards, meetings, emails, phone calls, websites, social media, publicly available sources and third parties.
Use of Personal Information
We use your personal information to provide our services, maintain client contact, keep you informed about services and industry developments, manage reporting and invoicing, and for recruitment and employee-related functions.
Disclosure of Personal Information
We do not routinely disclose personal information unless permitted by this policy, necessary for requested products or services, required to protect rights or safety, required by law, or where a business asset transfer occurs. We may share information with third-party service providers such as payment processors, advisors and analytics providers.
We may share de-identified, aggregated data for research or promotional purposes. We do not sell your personal information to third parties.
Security
We store information electronically in secure systems accessible only to authorised staff. We take reasonable steps to maintain the security, accuracy and currency of your personal information. Information is retained only while legally or business-necessary.
Contact
For privacy enquiries contact our Data Privacy Officer at enquiries@apunga.com or call +61 7 3041 1335.
Cookie Policy
Last updated: May 2025 · Apunga Pty Ltd (ABN 31 685 990 649)
1. Introduction
At Apunga, we are committed to being open about how we collect and use data. This Cookie Policy applies to any Apunga product or service that links to this policy, including our website, communications, and web and mobile applications.
By continuing to visit or use our services, you consent to the use of cookies and similar technologies as described in this policy. You may withdraw or change your consent at any time using the cookie preference centre on our website.
2. What Is a Cookie?
A cookie is a small piece of data that a website asks your browser to store on your computer or mobile device. Cookies allow the website to remember your actions or preferences over time. Most internet browsers support cookies; however, you can set your browser to decline certain types of cookies or specific cookies. You can delete cookies at any time.
3. Why Do We Use Cookies?
We use cookies to:
- Understand how you interact with our website and content
- Improve your experience when visiting our website
- Enable essential website functionality
- Analyse our website performance and marketing campaigns
- Deliver targeted advertising on third-party websites (re-marketing)
- Process payments securely
4. Types of Cookies We Use
First-party cookies are issued from the apunga.com domain and are used to support basic site functionality. Third-party cookies are managed by our partners and service providers and may be required to enable certain features, analytics, or advertising outside of the Apunga website.
Session cookies are temporary and expire when you close your browser. Persistent cookies remain on your device after you close your browser and are used to analyse user behaviour, improve website functionality, serve targeted advertising, and measure marketing effectiveness.
- Strictly Necessary — essential for the website to function; cannot be switched off. Legal basis: legitimate interest and/or contractual necessity.
- Analytics & Performance — allow us to count visits and traffic sources to measure and improve site performance. Legal basis: your consent.
- Marketing & Targeting — used to build a profile of your interests and show you relevant adverts on other sites. Legal basis: your consent.
5. Cookies Used on This Website
Google Analytics — We use Google Analytics to understand how visitors interact with our website.
| Cookie | Provider | Purpose | Type | Duration |
|---|
| _ga | Google | Distinguishes unique users via a randomly generated client identifier | Analytics | 2 years |
| _gid | Google | Stores and updates a unique value for each page visited | Analytics | 24 hours |
| _gat | Google | Used to throttle request rate | Analytics | 1 minute |
Google Tracking (Ads) — Enables us to understand if you complete actions after seeing our adverts.
| Cookie | Provider | Purpose | Type | Duration |
|---|
| _gcl_au | Google | Stores and tracks conversions from Google Ads | Marketing | 90 days |
| IDE | Google | Used by DoubleClick to register and report on ad clicks | Marketing | 13 months |
LinkedIn — Used to track visitors and gather demographic data for customised promotions.
| Cookie | Provider | Purpose | Type | Duration |
|---|
| li_sugr | LinkedIn | Probabilistic matching of a user's identity outside designated countries | Marketing | 90 days |
| bcookie | LinkedIn | Browser ID cookie for LinkedIn features | Marketing | 2 years |
| lidc | LinkedIn | Facilitates data centre selection | Functional | 24 hours |
X (formerly Twitter) — Makes it easier to share our content and may present you with ads based on your engagement.
| Cookie | Provider | Purpose | Type | Duration |
|---|
| muc_ads | X / Twitter | Collects data about the device and behaviour for targeted advertising | Marketing | 2 years |
| personalization_id | X / Twitter | Tracks browsing habits for personalised content | Marketing | 2 years |
Stripe — Used to securely process payments. Stripe acts as a data processor on behalf of Apunga for payment-related data.
| Cookie | Provider | Purpose | Type | Duration |
|---|
| __stripe_mid | Stripe | Fraud prevention and detection | Strictly Necessary | 1 year |
| __stripe_sid | Stripe | Fraud prevention and detection | Strictly Necessary | 30 minutes |
Xero — We integrate with Xero for accounting and invoicing. Xero acts as a data processor on behalf of Apunga for financial data.
| Cookie | Provider | Purpose | Type | Duration |
|---|
| xero_session | Xero | Maintains authenticated session state for Xero integrations | Strictly Necessary | Session |
Microsoft (Teams & Bookings) — We use Microsoft Teams for online meetings and Microsoft Bookings for scheduling appointments. Microsoft acts as a data processor on behalf of Apunga for data collected through these tools.
| Cookie | Provider | Purpose | Type | Duration |
|---|
| MUID | Microsoft | Identifies unique web browsers visiting Microsoft sites; used for advertising, analytics and site operation | Analytics / Marketing | 13 months |
| MC1 | Microsoft | Stores a unique identifier to identify a user across Microsoft domains for analytics and personalisation | Analytics / Marketing | 13 months |
| MS0 | Microsoft | Maintains session state for Microsoft services | Strictly Necessary | Session |
| MSCC | Microsoft | Stores cookie consent preferences for Microsoft services | Strictly Necessary | 1 year |
| bookings_session | Microsoft Bookings | Maintains session state during the booking flow | Strictly Necessary | Session |
6. Do Not Track
Our website does not currently respond to Do Not Track (DNT) browser signals. If you wish to limit tracking, please use our cookie preference centre or your browser settings.
7. How to Manage and Delete Cookies
You can choose to reject or block all or specific types of cookies by clicking on the cookie preferences link on our website. If you reject cookies, you will still be able to visit our website, but some functions may not work correctly.
Service-specific opt-outs: Google Analytics — tools.google.com/dlpage/gaoptout · Google Ads — adssettings.google.com · LinkedIn — linkedin.com/psettings/guest-controls/retargeting-opt-out · X (Twitter) — twitter.com/personalization
You can also manage cookies directly in your browser: Chrome — Settings > Privacy and Security · Firefox — Options > Privacy & Security · Safari — Preferences > Privacy · Edge — Settings > Cookies and site permissions. Visit www.allaboutcookies.org for further guidance.
8. Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this policy.
9. Contact Us
For questions about our use of cookies, contact us at privacy@apunga.com or visit www.apunga.com.
Customer Agreement
Apunga Pty Ltd (ABN 31 685 990 649)
1. Definitions
"You"/"your" refers to the individual or entity ordering the Farm Management System. "Services" means system administration, management, monitoring and support. "Users" are individuals authorised to access the services. "Your data" is information you provide within the system.
2. Rights Granted
Upon acceptance, you receive a nonexclusive, non-assignable, royalty-free limited right to use the services for internal business operations, including initial setup consultation, maintenance and technical support. Named user licences cannot be shared between individuals.
3. Ownership and Restrictions
You retain intellectual property in your data. Apunga retains all rights to the services and system. You must not remove proprietary notices, share system access with third parties, modify or reverse-engineer the system, or commercially exploit or sell access.
4. Availability
Apunga uses best efforts to maintain reliability and availability, but cannot guarantee 100% uptime. System performance depends on your connection speed and infrastructure. Report difficulties to Apunga promptly upon detection.
5. Suspension
Apunga may suspend access for maintenance, updates, data integrity preservation or security issues. Access may be terminated indefinitely without refund if you misuse the system or breach these terms.
6. Warranties & Disclaimers
Apunga warrants services will perform materially as described in your ordering document. Services are not guaranteed error-free or uninterrupted. Apunga assumes no liability for data loss from system use or malfunction.
7. Limitation of Liability
Neither party is liable for indirect, incidental, special, punitive or consequential damages. Apunga's maximum liability is capped at the total amounts paid for services in the 12 months preceding the claim.
All fees are non-cancellable and non-refundable. Upon termination, you may access services for 60 days solely to retrieve your data. Apunga has no obligation to retain your data beyond 60 days post-termination.
8. Confidentiality
Both parties hold confidential information in confidence for three years from disclosure. Confidential information excludes data that is in the public domain, independently developed, or lawfully disclosed by a third party without restriction.
9. Your Data
You are responsible for providing notices and obtaining consents regarding data collection, processing and disclosure. You hold sole responsibility for the accuracy, quality, integrity and legality of your data.
10. Governing Law
This agreement is governed by the laws of Queensland, Australia. Disputes are subject to Queensland court jurisdiction.
Website Terms of Use
Apunga Pty Ltd (ABN 31 685 990 649)
These Website Terms of Use apply to the use of this website, including the use of information offered on this website. By using this website you agree to be bound by these terms as a binding agreement. These terms incorporate our Privacy Policy.
Modifications
Apunga reserves the right to modify these terms at any time. Changes become effective upon posting to the website. Continued use of the website signifies acceptance of the updated terms.
Acceptable Use
You must not use this website for any unlawful purpose or activity prohibited by these terms. Apunga disclaims responsibility for damage to your computer system from viruses or malicious code resulting from site access, except where legally required.
Third-Party Links
This website may contain links to third-party websites. Linked sites are not under Apunga's control and Apunga is not responsible for their operation or contents. Links are provided for convenience only and do not imply endorsement.
Intellectual Property
Apunga Pty Ltd owns the company name, logo and all website copyright. You may not adapt, reproduce or commercialise any content without prior written permission. Use of Apunga's trade marks is prohibited unless explicitly authorised.
Your use of this website is governed by the laws of Queensland, Australia. Apunga makes no guarantees regarding compliance with laws of jurisdictions outside Australia.